Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with Aab Di Kitab. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed at checkout before payment is completed.
Estimated delivery times:
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Ontario: 2–7 business days
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Other Canadian Provinces: 3–10 business days
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United States: 5–14 business days
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International Orders: 7–21 business days
Delivery times are estimates only and are not guaranteed.
Order Tracking
When available, tracking information will be provided by email once your order has been shipped.
Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Delays
We are not responsible for delays caused by:
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Postal carriers or courier companies
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Weather conditions
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Customs processing
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Labour disruptions
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Incorrect shipping information provided by the customer
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Events beyond our reasonable control
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at aabdikitab@gmail.com within 7 days of the expected delivery date.
For damaged shipments, please include photos of:
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The packaging
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The shipping label
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The damaged item(s)
We will work with the shipping carrier to investigate and determine an appropriate resolution.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
These fees are not included in the purchase price or shipping charges and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Aab Di Kitab
Email: aabdikitab@gmail.com
We appreciate your support and look forward to bringing great books to your family.